Call Center Services
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Find out the cost of implementing our call center services delivered in a flexible outsourcing model and choose the package that best suits your business.
The Most Flexible Contact Center Services
Service Packages
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Package details
Each plan includes guaranteed core services:
Employee Recruitment
Training and Script Optimization
Transparent Billing System
Workforce Management
Business Continuity Plan
ISO/DSS Data Security
The COMPLETE CX package is a full outsourcing service that meets all your company’s needs in customer acquisition and support.
This solution is fully scalable – it adapts to the growth stage of company of any size and provides all current and future customer communication channels.
Stage I: Customer service via basic contact channels (phone, SMS)
Stage II: Implementation of online contact channels (email, website chat, social media support)
Stage III: Support automation for a growing customer base (chatbot, voicebot)
Stage IV: Optimization of operations, advanced market research, and reporting
The COMPLETE CX + AI package is our way of becoming a leader in AI-powered customer service.
We created - the most advanced set of AI tools designed specifically for contact centers.
Combines technology, process innovation, and human development to create a truly future-proof environment.
The COMPLETE CX + AI package is our way of becoming a leader in AI-powered customer service.
We created - the most advanced set of AI tools designed specifically for contact centers.
Combines technology, process innovation, and human development to create a truly future-proof environment.
available services and tools
Package Comparison
Lite
Basic CX
Complete CX
Complete CX AI
Custom
Project Setup
Secure VPN Connection Setup
Fully Secured Domain Workstation Setup
Time Tracking System Setup
SMS/Email Authentication
Campaigns Tailored Configuration
CMS with Integrated Email Handling
Phone Service
Phone Numbers Provisioning
SIP trunk configuration
Record Import via File/SFTP/API
Outgoing Calls System
Incoming Calls System
Lead Generator
Supported Communication Channels
All Contact Channels Available in the Client’s Tool
Phone
SMS
Two-Way SMS
Chat
Chatbot
Social Media Support (Messaging, Moderation, Publishing, Analytics)
Videochat
Campaign Monitoring
Custom Campaign Performance Dashboard
SMS Status Tracking
Call Recording System
Real-Time Advanced Analytics
Market Research
SMS & Email Campaigns
Survey Configuration and Distribution via SMS / Email / LimeSurvey
AI Toolkit
AI Chatbot
AI Knowledge Base
AI Call Transcription and Analysis
AI Manager Support
AI Forecasting
Tailor-Made Solutions
Custom API Development
Custom Application Development
Project Implementation in 30 Days
Launch Timeline
Contract Sign up and Arrangements
4 days
Staff Recruitment and System Setup
12 days
Staff Training and Knowledge Base Preparation
14 days
Your Project Launched in 30 Days!