Alle Fachveröffentlichungen der CCIG Group

6 July 2023

The Differences Between Multichannel and Omnichannel in a Call Center - CCIG Group Insights

The Differences Between Multichannel and Omnichannel in a Call Center

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28 June 2023

How to increase CSAT? Here are solutions that increase customer satisfaction score

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21 June 2023

Ticket system – co to jest, jak działa i czy potrzebujesz go w firmie?

Ticket System – What is it? How does it work? Do you need it in your company?

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16 June 2023

outsourcing-contact-center-czy-zewnetrzna-obsluga-klienta-i-telemarketingu-wnosi-wartosc-do-twojej-firmy

Contact Center Outsourcing – Does it Bring Value to Your Company?

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