Contact Center with the Best Multilingual Customer Service in Europe
Are you looking for a professional contact center?
CCIG is a unique organization in the call center and contact center industry, created by professionals specialized in effective multi-channel business communication with the end customer – both B2C and B2B.
Modern Contact Center services focuesd on quality
Continuous service quality control by external audit. Certified and secured data operations. Redundant IT infrastructure. Multi-level staff training. This is the standard of all our services.
Customer service
Support of consumer websites is one of the largest and fastest growing branches of the BPO services sector. As a leader in the call centre industry, we provide the highest quality services and tools for omnichannel customer service. Our hotlines guarantee a high service level, increased customer satisfaction and loyalty, image improvement, and most importantly, we strive to provide customer service so as to make sales growth visible, which we successfully observe every day.
Multilingual
The multilingual service in an outsourcing contact centre gives tangible benefits and allows you to save on employee costs – outsourcing of processes carried out on different markets in one place gives you the opportunity to set attractive prices – as well as call costs – as we offer competitive telecommunications rates.
Telemarketing
For years, we have specialised in multi-channel sales of products and services. We carry out key projects for the largest representatives of telecommunications, banking, energy, FMCG, insurance, finance, aviation and other industries. Thanks to our many years of experience in telemarketing, we guarantee the maximisation of your company's profits and high quality assurance with a simultaneous quick return on investment.
With us you will achieve even more
We provide a wide set of complementary Contact Center services.
What do you benefit by if you take advantage of our services?
We have been specializing in customer service and multi-channel sales of products and services for 22 years. We deliver customer service projects for the largest companies in Poland and around the world. Businesses working with us benefit in the following aspects
HIGH AVAILABILITY
Call Center recognized by external experts
We’re connected by what makes us different, which is why our team are people who want to be and can be themselves. Thanks to this combination of all of our differences, CCIG has a unique character and the power to win exceptional awards and certificates.
Join CCIG
We value people for who they are. In every person we can find something that inspires us to act and change for the better. We value people who know what is important. If you know what is important, come and join us.
MARKET LEADER
PAY 2X / MONTH
DEVELOPMENT PATH
ATMOSPHERE
