Are you looking for a professional contact center?
CCIG is a unique organization in the call center and contact center industry, created by professionals specialized in effective multi-channel business communication with the end customer – both B2C and B2B.
Modern Contact Center
Support of consumer websites is one of the largest and fastest growing branches of the BPO services sector. As a leader in the call centre industry, we provide the highest quality services and tools for omnichannel customer service. Our hotlines guarantee a high service level, increased customer satisfaction and loyalty, image improvement, and most importantly, we strive to provide customer service so as to make sales growth visible, which we successfully observe every day.
For years, we have specialised in multi-channel sales of products and services. We carry out key projects for the largest representatives of telecommunications, banking, energy, FMCG, insurance, finance, aviation and other industries. Thanks to our many years of experience in telemarketing, we guarantee the maximisation of your company's profits and high quality assurance with a simultaneous quick return on investment.
The multilingual service in an outsourcing contact centre gives tangible benefits and allows you to save on employee costs – outsourcing of processes carried out on different markets in one place gives you the opportunity to set attractive prices – as well as call costs – as we offer competitive telecommunications rates.
We exceed your expectations
Why you should use our offer
For 22 years, we have been specialising in customer service and multi-channel sales of products and services; we also carry out key projects for the largest companies in Poland and all over the world.
CCIG Experts – our articles
- 30 November 2023
- 25 October 2023
- 18 October 2023